‘I have recently completed a NOCN level 2 course in Developing Information, Advice and Guidance and wanted to tell you how impressed I have been with all of your team, especially with Alison my tutor. Our purchasing process requires three quotes and your team gave me all the information I needed to make [an] easy choice. Surprisingly, this was not the case with all providers offering this course, very ironic given the subject! The booking process was swift and easy and your team even offered to walk me to the venue when I turned up at the wrong building on my first day (an object lesson for me in reading the instructions fully!!). I thoroughly enjoyed every week of the course, the way in which it was logically structured and how it followed a systematic route through the subject. I particularly liked how the theory was linked to my own experiences and the reflective diary about my own organisation has been extremely helpful in progressing IAG as a benefit we offer. Alison’s tutoring was excellent – patient, thorough and supportive at all times and consistently engaging. Her feedback was constructive and objective and much appreciated. Please pass on my sincere thanks to everyone in your team.
Peter Amphlett, Royal College of Midwives.