This qualification is suitable for people working in an information, advice and guidance role in voluntary and community, private and public sector organisations who are seeking a professional qualification. Our e-learning course puts you in charge of when and where you learn and develops your skills and knowledge when it is convenient for you.
• Interaction skills for IAG
• Professional practice
• Self-development
• Legislation and procedures
• A variety of optional topics, e.g. action planning and review, liaising with other services, making referrals, etc.
• Professional practice
• Self-development
• Legislation and procedures
• A variety of optional topics, e.g. action planning and review, liaising with other services, making referrals, etc.
• Initial assesment by phone
• Interactive online learning
• Email and phone progress reviews
• Work based assessments through video/audio recordings
• E-portfolio
• Interactive online learning
• Email and phone progress reviews
• Work based assessments through video/audio recordings
• E-portfolio
• Interview observation*
• Questioning and use of case studies
• Use of documentary “product” evidence
• Professional discussion* and/or written statements
• Use of witness testimony
* we deliver these activities via Skype or video recording. You do not have to visit our Centre.
• Questioning and use of case studies
• Use of documentary “product” evidence
• Professional discussion* and/or written statements
• Use of witness testimony
* we deliver these activities via Skype or video recording. You do not have to visit our Centre.