Privacy Policy

Career Works operates in accordance with the Data Protection Act 2018 and GDPR. This Privacy Policy explains how we use any personal information we hold or collect about you when you contact the company, use any of our services and when you use our websites. Our policy will be reviewed on an annual basis.


We will collect personal information from you when you respond to requests to submit personal information about yourself, and this enables us to administer, respond to or process enquiries, registrations or requests, and to provide you with a more personalised experience of the website and its functionality.
We will use the personal information supplied by you to administer any registration services, to keep a record of the services/courses you have subscribed to, to deliver to you services/courses you have requested, and to help us personalise our service to you. You may be given the option to choose to receive updates about our services, courses and events. When you receive this information you will always be given the option to opt out from future updates. In addition, you can contact us at any time if you should decide that you no longer wish to receive this information (email info@careerworksgroup.co.uk)
We will only supply your personally-identifiable information to any other person or organisation: Where we need to share the information to provide a product or service you have requested; Where we need to send the information to persons or organisations who work on our behalf to provide a product or service to you, but such persons or organisations may only use this information in order to provide the specific product or service, and not for any other purpose; Where we are required to forward the information in order to comply with a regulatory or legal process. We do not sell, trade or rent your personal information to other third parties.

Security 

We anonymise some personal information such as through the use of redacting (editing text for publication), encryption and other measures to ensure the information cannot be linked to an individual. We have put technical security safeguards in place to limit access to data as well as training staff on how to protect personal information. 

Transfer outside of the EEA [e.g. mail chimp lists]

We do use suppliers who provide cloud-based services. Where these parties are based outside the EEA, Career Works group will only use suppliers who able to demonstrate adequate data protection and security through appropriate security certifications and accreditations. Where these parties are based in the USA, Career Works group will only use suppliers who have signed up to the EU-US Privacy Shield  In any case where data is transferred outside of the EEA, Career Works group will ensure that appropriate agreements and contracts are in place to specify that the standards of data privacy and data protection are appropriate to the data being transferred, and that GDPR compliance is maintained. 

How long do we keep your data for?

The nature of the data means it is difficult to define an absolute retention time for the data held, as it is not possible to define when a contact has become inactive.  As long as you have an account with us, we will consider you to be an active customer.  Career Works group will monitor student data and delete known to be no longer required, but should you wish to determine whether we hold your personal data, and wish to have any personal data erased, you may invoke your rights as described in the section below. 

Your rights: access to your information and correction

We want to make sure that your personal information is accurate, up to date and kept only for as long as is necessary. Your personal information will be deleted when it is no longer needed or is out of date. You have the right to ask us whether we are processing your personal information and request a copy of the information that we hold about you.

In some circumstances you have the right to: have inaccurate personal information corrected request that Career Works delete your personal information. Please note it may not be possible for us to delete some or all of your personal information. Where this is the case, we will inform you why. If you dispute this, you have the right to ask the Information Commissioner’s Office (ICO) to make a determination. If you would like a copy of some, or all, of your personal information, you need to complete email info@careerworksgroup.co.uk OR you can write to us at: 78 John William Street, Huddersfield HD1 1EH.